SHIPPING & RETURNS
We ship USPS Priority and UPS Monday - Friday.
Orders typically go out the next business day.
If there is a delay of any sort, we will contact you directly.
We now offer $5 flat rate shipping within the US.
Orders above $100 will receive free shipping within the United States.
International shipping starts at $45 and is subject to change as we gain more experience with shipping world wide. Your patience will be appreciated.
Local pick up is by appointment only.
RETURN & EXCHANGE POLICY
If you are unhappy with your order or if your item was damaged during shipping, please message us immediately at firstname.lastname@example.org.
Once you pay for shipping and the item arrives back at Ruby Fabric Co., we will be able to ship a replacement or issue a refund.
Whether it's a refund or exchange, we are glad to help.
Refunds may take 3-10 business days depending on payment method.